The City of Sacramento’s previous website was well-received, but at nearly 10 years old was beginning to show its age. A redesign gave us the opportunity to modernize the site’s technology, improve our user experience, and increase security.
During the project’s ramp-up phase we surveyed Sacramento’s residents regarding their preferences and points of friction they encountered with our prior site. We also performed a public study in which Sacramento residents identified semantic relationships in the topics we cover, helping us to increase the site’s ease of use.
Our new website is the direct result of our users’ input and feedback
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